Stuck on something or have a question? We’re happy to help.
Upload a video or paste a link. We transcribe it, find the most clip-worthy moments, reframe them to vertical 9:16, burn in animated captions, and generate a title + hashtags — ready to post.
Captions, titles, descriptions and hashtags are generated in the video’s own language (Arabic, Hindi, Spanish, French, and many more) — never auto-translated to English unless your video is in English.
Go to Account → Manage subscription. That opens the secure billing portal where you can upgrade, downgrade, or cancel anytime.
Email us and we’ll sort it out. We want you happy with SpikeReel.
Most video and audio files (mp4, mov, mkv, webm, mp3…), or import straight from a YouTube/video URL.
Generated clips stay on your account for the retention window shown in the studio, then auto-delete. Download anything you want to keep.
Still need a hand? Email [email protected]